Privacy Policy
1. Introduction
1.a. This Privacy Policy explains how The Great Unlock (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you register for or participate in our events.
1.b. By registering for an event, accessing our website, or engaging with our services, you consent to the practices described in this Privacy Policy.
1.c. We are committed to compliance with the General Data Protection Regulation (“GDPR”) and all applicable data protection laws.
2. Information We Collect
2.a. Personal Identification Information (PII): Name, email address, billing address, IP address, and any other information you submit during registration.
2.b. Payment Information (PCI): Payment details entered through our cloud-based payment processor (e.g., Stripe). We NEVER store full payment card information on our servers.
2.c. Account Data: User credentials, preferences, and contact information associated with your account.
2.d. Event Participation Data: Attendance, session activity, questions submitted, and surveys (optional).
2.e. Technical Data: Browser information, cookies, log files, and analytics to improve website performance.
3. How We Use Your Information
3.a. To process registrations and payment transactions.
3.b. To provide access to the event livestream and post-event replay for registered participants.
3.c. To communicate event updates, reminders, and support messages.
3.d. To improve our events, website functionality, and participant experience.
3.e. To ensure security, fraud prevention, and authorized access to event materials.
4. How We Protect Your Data
4.a. We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or alteration.
4.b. Payment information is processed and exclusively stored by our PCI-compliant payment provider. You may delete or update your payment information through your own account settings.
4.c. We never store full card numbers or sensitive PCI information on our servers.
5. Data Sharing and Third Parties
5.a. We will NOT sell, trade, or rent your personal information to anyone.
5.b. We will NOT share your likeness, name, image, or content with third parties for commercial purposes.
5.c. Event recordings will ONLY be shared with individuals who are registered for the event prior to the event date.
5.d. Service providers (e.g., payment processors, cloud hosting) may receive only the minimum information necessary to perform their services and are bound by confidentiality and security obligations.
6. Event Recording Policy
6.a. The Great Unlock events may be audio- and video-recorded.
6.b. Recordings are accessible ONLY to registered participants and may not be downloaded, shared, or reproduced without permission.
6.c. We will never use your image or voice in marketing materials without your express written consent.
7. Your GDPR Rights
7.a. Right of Access: You may request a copy of your personal information.
7.b. Right to Rectification: You may update any inaccurate or incomplete information.
7.c. Right to Erasure (“Right to Be Forgotten”): You may request deletion of your data, subject to legal obligations.
7.d. Right to Restrict Processing: You may request limits on how your data is used.
7.e. Right to Data Portability: You may request a transfer of your data.
7.f. Right to Object: You may opt out of non-essential communications at any time.
7.g. Right to Withdraw Consent: Consent may be withdrawn without affecting lawful processing prior to withdrawal.
8. Data Retention
8.a. We retain personal information only for the period necessary to deliver the event, provide post-event access, and fulfill legal obligations.
8.b. You may request deletion of your account and associated data at any time.
9. Minors
9.a. The Great Unlock events are intended for adults 18+.
9.b. We do not knowingly collect data from minors.
10. International Transfers
10.a. If you are located outside the United States, your data may be transferred to the U.S., where servers are located.
10.b. All transfers comply with GDPR requirements.
11. Cookies and Tracking
11.a. We may use cookies or analytics to enhance website functionality. You may manage settings in your browser.
12. Changes to This Policy
12.a. We reserve the right to update this Privacy Policy at any time. Changes will be posted on the website with the “Last Updated” date.
12.b. Continued use of the site or services constitutes acceptance of the updated policy.
13. Contact Information
13.a. For privacy questions, GDPR requests, or data-related concerns, please contact us.